Good questions
Frequently asked questions
Everything folks usually ask before booking. Still curious? Call 613-331-3157 or send us a note.
01Does Warm Wishes provide the lights?
Yes we do! When working with Warm Wishes, you don't have to worry about anything — from the install to the take down and maintenance throughout the season.
02What is better, permanent or seasonal installation?
Permanent installations are by far the better option. They allow for so much more customization with colour and lighting style, and they add to the value of your home. So many people want outdoor lights that make their home stand out in every season, which makes them increasingly more valuable.
03How long does an install take and do I have to be present?
It completely depends on the project — the height of the house, how many linear feet of lighting is being installed, and whether it's permanent or seasonal. Permanent lights take longer, however both can usually be installed within one day. You don't need to be around while we install, but we do appreciate the customers who are curious and interested in the process!
04What happens if a light goes out?
Thankfully this rarely happens, but if a light EVER goes out just call us and we'll be out at the next availability to replace the bad bulb or wire at no cost.
05What is the timeframe of the seasonal lights?
Seasonal Christmas lights are installed from September to November, then taken down and stored by our team in February to March.
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